Please remember we are all volunteers who work and therefore have to manage the charity in our spare time. Despite our best intentions we are not always able to return calls and emails the same day but please be patient and we will get back to you as soon as we can.
You will get a much quicker reply if you use the contact form rather than calling us and leaving a message.
We are open every day between 11am and 7pm. Please do not call outside of these hours.
+44 (0) 1303 271131
+44 (0) 7542 795786
ADOPTION - for all dog rehoming enquiries, please complete the online adoption form . Our rehoming manager will then call you back.
If you leave a message, please leave a landline number, not a mobile number, so we can return your call but avoid spending our donations on phone bills.
If you have found a dog, and you are unable to contact his owners from information shown on the ID disc, then you must contact the dog warden. The dog warden's contact number for your area can be found online. If you find a dog out of hours and the dog warden is not available you may need to hold onto the dog until the dog warden is back on duty. Please note we are unable to accept stray dogs from members of the public as they have to be reported to the Dog Warden.
If you have lost a dog please contact www.doglost.co.uk and report your dog as missing. They will provide advice on how to search for your dog, and will even generate a "lost dog" poster for you to display locally. Please also call the dog warden and local vets in your area. If your dog is a KGR hound please let us know immediately as he is microchipped to the rescue and we will be notified if he is found.