Privacy Policy

Kent Greyhound Rescue is a registered charity (1138841) based near Hythe in South East Kent. We rehome around 150 abandoned and unwanted greyhounds, lurchers and other sighthounds each year. We understand that your privacy is important to you and that you care about how your personal data is used.  We respect and value the privacy of everyone who visits this website.

This policy sets out how Kent Greyhound Rescue uses your information to help us to continue our work in rehoming and caring for the abandoned and unwanted dogs.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

    1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

“Account”means an account required to access and/or use certain areas and features of Our Site;
“Cookie”means a small text file placed on your computer or device by Our Site when you visit certain parts of OurSite and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 13, below; and
“Cookie Law”means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
    1. Information About Us

Our Site is owned and operated by Kent Greyhound Rescue, a Charity registered in England under charity number 1138841.

Registered address: New Pound Farm House, The Street, Newington, Kent, CT18 8AU

VAT number: Not Registered

Data Protection Officer: Named person Not Required

Email address: info@kentgreyhoundrescue.com

Telephone number: 01303 279742

Postal address: New Pound Farm House, The Street, Newington, Kent CT18 8AU

Representative: Named person Not Required.

Email address: info@kentgreyhoundrescue.com

Telephone number: 01303 279742

Postal address: New Pound Farm House, The Street, Newington, Kent, CT18 8AU

We are regulated by The Charity Commission

We are a member of The Charity Commission

    1. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

    1. What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

    • The right to access the     personal data we hold about you. Part 12 will tell you how to do this.
    • The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 14 to find out more.
    • The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 14 to find out more.
    • The right to restrict (i.e. prevent) the processing of your personal data.
    • The right to object to us using your personal data for a particular purpose or purposes.
    • The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
    • The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
    • Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 14.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 14.

    1. What Data Do You Collect and How?

Depending upon your use of Our Site, we may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. Please also see Part 13 for more information about our use of Cookies and similar technologies and our Cookie Policy www.kentgreyhoundrescue.com.

We may collect personal information about you. We only collect sensitive information about you when there is a specific reason to do so, and with your consent, or where we have identified an alternative valid legal basis.

    • Rehome or foster a dog
    • Volunteering (i.e. dog walking, rehoming manager,fundraise, help with administration duties etc)
    • Contact us for information about our dogs
    • Donating to KGR
    • Marketing and Fundraising
    • Legacies
    • Making a purchase from our online shop
    • Contacting us by telephone, writing, contact us online or text us or provide your personal information in some other way

 

 

Data CollectedHow we Collect the Data
Identity Information including Name, email, address,  gender , date of birthSee list above.
Contact information including telephone number, mobile number, email address.See list above.

Payment/donation information including                         bank account card details so we can process donations or process shop orders

Taxpayer status so we can claim Gift Aid.

Bequests from your estate or in your will

Making a purchase from the online shop.

Donating to KGR

 

Legacies

Profile information including login detailsSigning up for a new account.
Technical information including IPaddress, browser type and version, operating system. 

Google analytics.

Please see section 13 for more information.

Please also see Cookies Policy (Section 5)

Data from third parties.We do not collect data from third parties about you.
Photography/Imagery

Sent to us by you

Taken by us at events/fundraising for marketing purposes

Next of Kin

Volunteers

 

Sensitive Data

 

 

 

 

 

 

 

We only collect sensitive personal information if there is a clear reason for doing so. For example we collect information on whether there are children in your household if you are planning to rehome a dog. Or we might collect information to enable us to make informed decisions about the suitability of a new home.
 
    1. How Do You Use My Personal Data?

Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following how we will use your personal data, and our lawful bases for doing so:

In most cases, we use the information that you provide to us on Legitimate Interest  which is a legal ground for processing your data.

We used your data for:-

    • Administration purposes
    • Communicating with you
    • Delivering shop orders to you
    • Rehoming dogs
    • Arranging homechecks
    • Administration of Gift Aid
    • Administration of Volunteer applications
    • Sending thank you communications and receipts
    • Managing payments for our Shop products / donation for rehoming a dog
    • Collecting feedback about our foster dogs
    • Processing financial transactions and maintaining financial controls
    • Marketing purposes
    • Inviting you to events or fundraisers
    • Contacting you about special appeals
    • Mass emails to promote KGR/news/updates
    • Inform you about items in our shop
    • Promotion of our dogs to encourage sharing
    • With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by emailAND/OR telephone AND/OR text message AND/OR post with information, news, and offers on our online shop products AND/OR information related to the dogs / upcoming events. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Third Parties (including YouTube) whose content appears on Our Site may use third-party Cookies, as detailed below in Part 13. Please refer to Part 13 for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.

We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 14.

If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.

In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

    1. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

Type of DataHow Long we Keep It
Identity Information including Name, email, address,  gender , date of birth20 years.
Contact information including telephone number, mobile number, email address.20 years

Payment information including bank account card details so we can process donations or process shop orders

Taxpayer status so we can claim Gift Aid.

7 years after last donation or order
Profile information including login details2 years. (via google analytics)
Technical information including IPaddress, browser type and version, operating system. In accordance with google analytics cookie and privacy policy. Please see Cookies Policy (section 5) for more information.
Data from third parties.Not collected
Sensitive Data20 years
    1. How and Where Do You Store or Transfer My Personal Data?

Kent Greyhound Rescue operations are based in the UK and we store our data within the European Economic Area (EEA).

Some organisations which provide services to us may transfer personal data outside the EEA for processing purposes, but we’ll only allow them to do so if your data is adequately protected (for example, if they are certified under the EU/US Privacy Shield scheme, or if we have a prescribed contract in place with them).

The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

    • limiting access to your personal data to those volunteers and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
    • procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so;
    1. Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, other than google analytics as described in this policy, subject to the following exceptions.

If we sell, transfer, or merge parts of our charity or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 4.

    1. How Can I Change the way we hear from us?

Please help us to get things right by telling us your contact details and personal information changes. Please see section 14

    1. Can I Withhold Information?

You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

You may restrict our use of Cookies. For more information, see Part 5 of our Cookie Policy www.kentgreyhound.com\cookies-policy.

    1. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 14.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within 28 days and, in any case, not more than one month from receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

    1. How Do You Use Cookies? (this will be a link to the other document)

Cookies help us to assess and improve our website and can provide useful information.  Find out how we keep your online data safe by visiting https://www.kentgreyhoundrescue.com/cookies-policy

    1. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Email address: info@kentgreyhoundrescue.co.uk.

Telephone number: 01303 279742.

Postal Address: New Pound Farm House, The Street, Newington, Kent CT18 8AU.

    1. Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our charity in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 13th December 2019

This policy will be reviewed annually.

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